Privacy Policy – US Heavy Metal

Privacy Policy

WHO WE ARE

US Heavy Metal is a global equipment sourcing and logistics service, specializing in the purchase and export of used heavy machinery from the United States.

Our website address is: https://usheavymetal.com
Registered address: 96 Clinton Ave, Newark NJ 07114, USA
Contact email: info@usheavymetal.com

WHAT DATA WE COLLECT

We may collect personal information when you:

  • Submit a contact form
  • Request a quote or services
  • Communicate with us via email or website
  • Register for an account (if applicable)

This data may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • IP address and browser information
  • Equipment interests and inquiry details
  • Any information voluntarily submitted through our website forms, email, phone, or SMS communications

We collect this information to provide our services, respond to inquiries, and improve user experience.

COOKIES

Our website uses cookies to improve functionality and user experience.

  • Cookies may store your preferences and session information
  • Login cookies (if applicable) help manage access to secure areas
  • Temporary cookies may be used to test browser compatibility

You can choose to disable cookies through your browser settings.

SMS COMMUNICATIONS

By providing your mobile phone number to USHeavyMetal, you consent to receive SMS text messages related to our services, including equipment inquiries, inventory updates, quote requests, logistics coordination, customer support, account notifications, and other business-related communications.

EMBEDDED CONTENT FROM OTHER WEBSITES

Pages on this site may include embedded content (e.g., videos, images, or articles).
Embedded content behaves in the same way as if you visited the external website directly.

These third-party websites may collect data about you, use cookies, and track your interaction.

HOW WE USE YOUR DATA

We use personal information to:

  • Respond to inquiries
  • Provide quotes and equipment information
  • Coordinate logistics and transportation
  • Deliver customer support
  • Send service-related communications
  • Improve our website and services
  • Comply with legal and regulatory requirements

WHO WE SHARE YOUR DATA WITH

We may share information with trusted service providers who assist in operating our business, including CRM, communications, hosting, analytics, and logistics providers. These providers are contractually obligated to protect your information.

SMS consent is not shared with third parties or affiliates for marketing purposes.

All data sharing is limited to what is necessary to deliver our services.

HOW LONG WE RETAIN YOUR DATA

We retain personal data only as long as necessary for:

  • Providing services
  • Legal, accounting, or reporting requirements

If you contact us, your data may be stored for future reference unless you request its deletion.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise your rights, please contact us at contact form

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

YOUR CHOICES

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us through our website.

WHERE YOUR DATA IS SENT

Data may be processed in the United States or other countries where our partners operate, particularly for logistics and service delivery.

CONTACT

If you have any questions about this Privacy Policy, please contact us:

US Heavy Metal
Contact form
Address: 96 Clinton Ave, Newark NJ 07114, USA
Email: info@usheavymetal.com
Website: https://usheavymetal.com

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.